Support

Connected

Support

Browse our resources, and find answers questions about anything Vice City Shops at anytime.

Support is here

Track an order

Shopper Live Help

Find a Store

Report an order issue

Password Reset

SUPPORT Hubs

Let’s make sure you’re in the right place.

Customer
Support

Get help and guidance related to our storefront about orders issues , payments, stores and account.

Get SupportCustomers FAQs

Merchants
Support

Explore the resources to find solutions to issues regarding orders, account setup, earnings, and use of tools.

Get SupportMerchants FAQs

Providers
Support

Explore the necessary resources to find solutions to Merchant issues regarding your account setup, earnings, and use of tools.

Get SupportCompany FAQs

Legal & Compliance

Our highest ethical standards.

Discover the ways vice ciuty ensures about our privacy practices and You have choices you can make about how information is used.

Visit the Compliance Hub

Security & Privacy

Your privacy is a priority to us.

Learn about our privacy practices and You have choices you can make about how information is used.

Visit the Privacy Hub

Community Hub

Learn, share, and interact our community of sellers, customer and staff about topics of interest in shopping industry

Visit the Community Hub

Frequently Asked Questions

Got Questions?

We provide the fastest ways to engage with CONNECTED support.
How do I contact support?

Full Site Editing in WordPress allows users to create and edit their website more efficiently and with more control. It enables users to create unique and custom designs without needing to have advanced coding skills.

What information will I be required to?

Full Site Editing in WordPress refers to a feature that allows users to create and edit their website’s entire layout, including the header, footer, and other structural elements, using a visual editor.

What information I’m required to provide?

To enable Full Site Editing in WordPress, you need to ensure that you are using a compatible WordPress theme that supports Full Site Editing. You will also need to install the latest version of WordPress and enable the Gutenberg editor.

 How to report a health or safety emergency?

First, in an emergency situation, PLEASE CALL 911. and then Submit an Advanced Support Request.

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Advanced Support Request

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